How Rasa Forge collects, uses, and looks after your personal data — in plain, honest terms.
Last updated: 5 May 2025
This policy is written in keeping with Singapore's Personal Data Protection Act 2012 (PDPA). Rasa Forge is the data controller for the information described below. If anything here is unclear, please write to us at info@{{DOMAIN}} and we will answer plainly.
Rasa Forge is an AI integration consultancy based in Singapore. Our registered address is 12 Marina Boulevard, #18-09 Marina Bay Financial Centre, Singapore 018982. We help small businesses identify and set up supportive AI tools that fit their actual ways of working.
We collect only what is needed to provide our services and respond to enquiries. This includes:
Contact and Enquiry Data
Your name, email address, phone number, and any message content you submit through our contact form or by email.
Business Context Data
Information about your business that you share during a Measure-Up Session or an ongoing engagement — such as team size, current tools, and workflows. This is shared willingly in the course of our work together.
Usage Data
Basic technical information when you visit this website — such as your browser type, referring pages, and pages viewed. This is collected in aggregate and not linked to an individual unless you have submitted a contact form.
Cookie Data
Preference and analytics cookies as described in our Cookie Policy. You may manage these at any time.
We hold personal data for the following purposes, each of which has a lawful basis under the PDPA:
| Purpose | Lawful Basis |
|---|---|
| Responding to an enquiry or booking request | Your consent (form submission) |
| Delivering a contracted service | Performance of a contract |
| Sending service-related updates and invoices | Legitimate business interest |
| Improving and maintaining this website | Legitimate business interest |
| Meeting legal or regulatory obligations | Legal obligation |
We do not send marketing communications without your clear consent. You may withdraw consent at any time by writing to us.
We keep contact and enquiry data for up to two years from the last interaction, unless a longer period is required by law (for example, for financial records, which we retain for five years in keeping with Singapore's tax regulations). Business context data shared during an active engagement is kept for the duration of that engagement and up to one year after it closes.
When data is no longer needed, we delete or anonymise it in a reasonably prompt manner.
We do not sell or trade personal data. We share it only where strictly necessary:
Where data is processed outside Singapore (for example, through a cloud service provider), we take reasonable steps to ensure it receives comparable protection. We only use providers whose data handling practices meet a standard that we are satisfied with.
Under the PDPA, you have the right to:
Access
Ask us what personal data we hold about you and receive a copy of it.
Correction
Ask us to correct data that is inaccurate or incomplete.
Withdrawal of Consent
Withdraw consent for any purpose at any time. This will not affect data processed before withdrawal.
Objection
Object to processing where we rely on legitimate interest, if you have a compelling reason.
To exercise any right, write to info@{{DOMAIN}}. We will respond within 30 days. We may need to verify your identity before acting on a request.
We take reasonable technical and organisational measures to protect personal data from loss, misuse, or unauthorised access. No method of online transmission is entirely without risk, but we handle your data with care and limit access to those who genuinely need it.
Our use of cookies is described separately in our Cookie Policy. You may manage your cookie preferences at any time through that page.
If we make material changes to this policy, we will update the date at the top of this page. We encourage you to review it from time to time. Continuing to use our website after a change has been posted means you have seen the updated notice.
For any privacy questions, please reach us at:
Rasa Forge
12 Marina Boulevard, #18-09 Marina Bay Financial Centre, Singapore 018982
Email: info@{{DOMAIN}}
Phone: +65 6471 8293
If you are not satisfied with our response, you may lodge a complaint with Singapore's Personal Data Protection Commission (PDPC) at www.pdpc.gov.sg.